Q: I have a large extended family, and my relatives often write me individual e-mails. I’m too busy to reply to all of them separately- can I reply with a mass e-mail?
A: It’s OK. No doubt you have relatives who will be hurt or maybe even offended by an e-mail blast to the clan. Still, I’d rather receive something than have no word at all from a family member I’d e-mailed or written. If, for example, your cousin is writing about her love life or job search, she merits an individual response. You could also ditch e-mail and call her when you have a moment.