Q. I was taught as a child that proper telephone etiquette dictated that the person who placed the call was the person who terminated the call. My husband believes that it is polite and proper for any party to a telephonic conversation to terminate the same. Is there telephone etiquette dealing with termination of calls?
A. Traditional telephone etiquette says that the person who originates the call is the one who terminates it. This “rule” isn’t all that important, but its helpful of a call seems to be dragging on. If you are the one who placed the call, say something like, “I’ll let you go now, Barbara. I’m glad I reached you, and we’ll be looking forward to seeing you on the seventh. Good-bye.”
If you are having difficulty ending a call with a long-winded phone mate, you may have no choice but to be firm. At the first pause in the conversation, say, “I’m sorry, but I simply must go now. We’ll speak again soon.” Take this route whether you placed the call or received it, and only when really necessary