Q. Hello. I would like to know if you feel it is proper to phone the day before an interview to ‘confirm’ the appointment. I have always done this as a courtesy to the interviewer so they would know my intent on following through with the appointment. I was told by an interviewer recently, that I had committed a faux pas. She stated that she was capable of ‘managing her appointment book’. Your input would be greatly appreciated.
A. No, that was not a faux pas at all. It is perfectly professional to confirm appointments. In fact, I get letters regularly from people who are outraged because they assumed an appointment was set, did not confirm, and arrived to find no appointment at all had been recorded. There was nothing wrong with what you did, and it certainly was not a personally-directed affront to the interviewer. She perhaps was being a tad defensive, for no reason at all.