Q: Recently my mother has experienced a run of bad health. My siblings and I have been wondering what the etiquette is of tipping private ambulance and medicab drivers, nurses, aides and therapists who have provided exceptional care.
A: The best “tip” you can give them is to write a letter to their supervisors commending their kindness, exceptional care, extraordinary response. They would not receive monetary tips. If your mom has been hospitalized, it is always appropriate to give a gift to the staff members who cared for her. You would do this in a multiple of three: one plate of cookies for each shift, for example. You may deliver them all at once — just mark them first shift, second shift, third shift, with a note or card of thanks.