The Difference Between Emotions & Emoticons

Etiquette BitesTM are quick video tips on Etiquette, Lifestyle, and Relationships from The Emily Post Institute. Each bite features a Post family author offering words of advice in their area of expertise. In two minutes or less, Etiquette Bites provide the knowledge you need to mind your manners in a variety of everyday situations.


In this bite, etiquette expert Peter Post explains why verbal communication is the most successful, where written communication falls short, and how to choose between the two.

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