Q: I meant to e-mail a little rant about a coworker’s loud phone conversation to a friend and ended up e-mailing it to the coworker herself! How do I fix this mess?
A: Welcome to the digital faux pas. Immediately apologize to your coworker, but don’t expect things to get patched up right away; you might find it takes time to get your relationship back on track. One positive note: Your coworker might tone it down in the future now that you’ve made her aware that her phone voice carries.