from Essential Manners For Men
Communication Etiquette: Telephone tips
When talking on the phone:
- Don’t multitask.
- Don’t chew gum or eat.
- Turn off radios and other sound devices.
- Don’t sneeze, cough or blow your nose into the receiver.
- Set the receiver down gently.
- Don’t engage in subterfuges like having a colleague listen in on the call.
- Don’t interrupt someone who is one the phone with someone else.
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Please don’t call someone, then when receiving another call you would like to take, interrupt the person you called when they are talking and say ” gotta take this call” and then just hang up.