Q: A good friend of mine needs constant reassurance about her appearance, but it’s never enough. I want to be supportive, but I’m reaching the limits of my sympathy. What should I do?
A: Tell your friend, “You’re a wonderful person, and I hate to hear you criticizing you looks so often. Can we talk about why you feel this way?” Be prepared with resources — books, Web sites, or support group contacts. And compliment her on what you do admire whether it’s her wit or her killer backhand.
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