Unreachable Exec: How to get in touch

by EPI Staff on August 26, 2010

Q: I have just started a new job in a busy PR office. I’ve left several messages for the director of an organization, but he hasn’t called back. What should I do?

A: Try once more. This time, say “Mr. Johnson, this is Jane Stewart, following up regarding the information I’ve requested. I’m worried about meeting my deadline, so could you please give me a call?” If Mr. Johnson still doesn’t respond, contact someone else at the organization.

{ 2 comments… read them below or add one }

R August 26, 2010 at 6:44 am

You may also want to try different methods of contacting them. Ask the receptionist for an email address, or leave a message with the receptionist instead of leaving a voice message for them. Some people are better about responding to messages using one type of technology over another.


Alison Green August 27, 2010 at 11:56 am

It could also be that they’re not interested in the story you’re pitching. If you’re working in a PR agency, get used to a lot of the people whose attention you’re trying to get just not being interested and, thus, not returning the call.


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