Q: I was next in line at a counter where service was slow as molasses. Finally a new line opened up, but the person behind me rushed to get there first. I was so frustrated! Should I have said something?
A: In this situation, you could have said something like, “I’m sorry, but I was ahead of you in line. I believe I’m next.” If the person doesn’t retreat, don’t push the issue further with him or her. Speak to the manager instead, and suggest that when a cashier opens a new register, she should say, “May I help the next person in line?”