Q:I mistakenly sent an e-mail to my boss complaining about how he handled a project. It got very awkward . What should I have done?
A:Owned up immediately. In person. Before the boss came to you. Your opening lines: “I can’t believe what an idiot I am. I’m sorry.” Since your comments were more about frustration than about gossip, you could have used this as a chance to discuss the problem. If it was gossip, you’d need to apologize profusely and get the word out to everyone that received it that you, and not the target, are the idiot. Follow this simple rule: If you can’t post your message on the bulletin board, don’t e-mail it.
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This is exactly why I put the address(es) in an email last–after I’ve spellchecked, re-read, and reconsidered what I’ve written.